Please participate in our brief customer survey to help PGI become a better supplier.
At PGI, we are absolutely committed to meeting and exceeding customer expectations of our performance in all aspects of our business. We have this determination because we believe that, if our customers win, we win too. And we believe that our performance is part of their ability to win.
Our customer satisfaction process begins with an understanding of the most important ways we can create value for our customers. We call these the critical customer drivers. We determine these through a combination of interviews conducted by best-in-class market research companies and our own direct customer contact.
Once these critical customer value drivers are identified, we benchmark our performance against the very best companies in the industry. Then we set best-in-class objectives and monitor our progress in terms of customers’ perceptions continuously.
We value your candid feedback. Thank you.If you have any questions or would like to speak with a PGI representative directly, please contact us.